Customers come first at Daisy and we are proud of our track record. We work with a wide range of clients from multinational corporate, public sector organisations, high street brand names and small local businesses. Daisy is proud to offer a professional yet personalised service.
Choose from our extensive list of case studies across a variety of industries and sectors and learn how we have helped our customers meet their challenges.
We worked with the teams at AstraZeneca and BT’s onsite teams to do a full risk assessment relating to the move. This allowed us to identify any potential for disruption during the transition.
When your entire operating model relies on the face-to-face contact between service users and counselling and support services, how do you make sure that that support isn’t severed? How do you make sure that those that rely on your services aren’t just left to fend for themselves? And how do you prevent a surge of people battling mental health issues and alcohol and substance abuse from being isolated during a pandemic? You need to find a different way to engage.
Costain is one of Britain’s foremost engineering solutions providers, working to improve the nation’s quality of life by delivering integrated consultancy, asset optimisation, technology and complex delivery services, in vital areas such as rail travel, energy, water, highways and more.
Founded in Yorkshire in 1880, Dewhirst is one of the world's leading designers and manufacturers of quality clothing, with a strong reputation for technical innovation and multiple supplier contracts with the biggest names in global fashion and retail.
East Midlands Ambulance Service (EMAS) provides patient transport services in North and North East Lincolnshire and parts of Nottingham for people who have routine hospital or clinical appointments. Patient care and treatment is provided at the scene of the emergency or in the emergency vehicles en-route to hospital or a treatment centre.
Multinational Finance and Insurance Company Experiences the Value and Importance of Having a Robust Work Area Recovery Contract in Place
A large five-building campus for 2,500+ full-time students and 250 staff, Havering Sixth Form College in Hornchurch, Essex provides outstanding full-time education to 16-19 year-olds.
A regional healthcare provider transformed their dedicated compute environment into the Cloud, while utilising their existing EA Microsoft licences.
Daisy’s proposal included a cloud-based security wrap around the existing solution being provided which included DDoS and a SIEM that would proactively identify any vulnerabilities.
UK healthcare provider relies on Daisy Services to empower them to best serve their patients.
UK healthcare provider relies on Daisy Services to empower them to best serve their patients.
Healthcare provider benefits from Daisy’s innovative SIAM solution and specialist expert support.
One of the UK’s largest teaching hospitals relies on Daisy Corporate Services to ensure their staff are equipped with effective and reliable communications systems.
New telephony infrastructure delivers cost savings and increased efficiencies to higher education provider.
Higher education provider improves collaboration and reduces downtime with a new telephony system.
As part of the proposed storage solution, the customer benefitted from existing HPE Server hardware and InfoSight Platform which would provide them with an advanced Artificial Intelligence and Machine Learning platform to protect their infrastructure and maximise uptime, giving them peace of mind that all of their storage and server hardware was being monitored proactively, thus preventing issues before any possible impact.
International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on business strategy and technology purchases.
As we transition to become a more digitally integrated business, it is vital that we have a futureproof IT infrastructure. Microsoft Azure provides us with the flexibility, scalability and resiliency we need in order to deliver a great IT experience to our employees and customers. This has been a true digital transformation, and the...
LIPA’s migration to a unified, Teams-based communication system has yielded substantial call cost savings – a clear win for an organisation with a large international student base. In addition, users also enjoy far greater convenience and productivity.
The London Borough of Hounslow Council is a local government district in South West London.
Manchester aims to be a city that is well connected. A city with ultrafast broadband and free WiFi in public places. A city with enviable digital skills. A city of open data where citizens can develop the apps to make data not only available, but usable, and create a more openly democratic city. – Sir Richard Leese,...
The customer was looking to upgrade their existing Mitel Unified Communications (UC) solution. They approached Daisy for help creating a communication platform that was fit for purpose, future-proof, and that would allow the business to integrate with its global contact centre which was being rolled out as a priority internationally in order to provide superior interaction with its customer base.
Markel International is an insurance company with more than 20 years’ experience of looking after the commercial insurance needs of major businesses, SMBs, professionals and sole traders.
When we took the decision to outsource, we spoke to a number of potential suppliers, but Daisy stood out from the start with their professionalism, knowledge and vision. This, and more, has been borne out in the years we’ve been working with them. The platform is stable, secure, reliable and performant, while the people are...
Moving away from traditional phone handsets to softphones for Microsoft Teams was a major part of our strategy as an organisation to become flexible, agile and collaborative – work on anything from anywhere with anyone and that includes accepting phone calls on the move. Ricky Harding, Head of IT Service Delivery and Infrastructure, Mothercare Global...
The Background New City College (NCC) is the fourth largest college group in the UK with campuses across Hackney, Tower Hamlets, Redbridge, Epping Forest and Havering. Employing around 1,800 staff, serving more than 20,000 students, and having increased in both size and scale over recent years, the college retains its strong local identities. In addition,...
Our staff and students can now get access to their email, their Twitter accounts, whatever they need – and that has quite a big impact on morale. David Cowan, IT Manager at NHS Orkney The Background Orkney is an archipelago of over 70 islands which lies off the north east coast of Scotland – but...
Set in a historic student city, Oxford Brookes is one of the UK’s leading modern universities and enjoys an international reputation for teaching excellence and innovation as well as strong links with business and industry. Home to more than 2,500 staff and 18,000 students, it can trace its origins to 1865 when the former Oxford School of Art was established. The university was renamed in 1992 to honour its former principal, John Brookes. The university’s School of Architecture is one of the largest in Britain.
Pan Macmillan partnered with Daisy and we provided a BC management expert to help them record business continuity information in a structured way. This is saved securely on Daisy’s multi award-winning BC planning software tool: Shadow-Planner.
Pembrokeshire County Council is the local authority for Pembrokeshire in Wales, providing a wide range of services for residents, businesses and visitors.
By outsourcing key managed IT services to Daisy, one of the largest automotive retailers has laid the foundation for business growth by increasing the scope of their IT team.
Working closely with Royal Holloway University of London and HPE, Daisy developed an innovative and consciously hybrid solution that not only solved all of the current infrastructure headaches but also addressed many other business priorities including support, management, education, cost and sustainability.
Specsavers is an international optical group with an estimated 28 million customers. As an organisation, Specsavers operates a joint venture model with almost 2,000 store directors.
Written by Richard Forrest, Company Secretary, SSP Business Continuity Sponsor – a customer’s perspective on Daisy services… The Background SSP is a leading global supplier of technology systems and services to the insurance industry. With more than 35 years of industry experience, and with a highly-motivated, experienced and talented workforce comprising more than 700 employees,...
Through an ongoing partnership with Daisy, the Trust has achieved its stated aims of agility in the delivery of its core compute, ensuring flexibility, scalability, and resilience without compromising on security. This had the added advantage of being able to utilise existing licensing and ensure that its commercial goals could also be achieved and managed effectively going forwards - all without the risks associated with pure-play consumption-based services.
Possessing more than 30 years’ experience, The Entertainer is the UK’s largest independent toy retailer.
We’ve all heard of the tooth fairy, who would soften the blow of losing our baby teeth by leaving us a little present under our pillows. But how does she manage to do it all by herself? Well, you may not know this, but she has some help.
UK rail provider achieves cost savings on their tech support and improves internal collaboration.
A busy nationwide transport network relies on Daisy to provide 24/7 technical support, and to help them maintain the live communications that ensure safety and efficiency of service.
“Our longstanding partnership with the same representative members of the Daisy team has helped us build a deep level of trust that they will do things properly. From a solutions development perspective, trust is imperative to us and having that level of reassurance in the Daisy team to allow them access to the key systems...
Every year, the clearing process becomes more intense. With competition fiercer than ever, our telephony infrastructure was leaving us behind. Daisy designed a cost-effective solution that enabled us to handle calls efficiently and improve the quality of the service to our prospects. Because of this. we are now able to use the data generated by...
Weightmans is a leading UK firm specialising in commercial, public sector and insurance law with more than 1,400 people and offices around the UK.
“Daisy’s backup solution has enhanced the way we manage and monitor our IT backup & recovery strategy on an everyday basis. We involved members of our IT specialist and architecture teams who worked closely with Daisy support teams from the entire backup/recovery design, development, and implementation phases through to validation. Daisy’s insight and expert knowledge...
The Borough of Woking is a local government district with borough status in the west of Surrey, England. It was formed in 1895 as an urban district under the Local Government Act 1894. Woking Borough Council's head office is located in the town of Woking, just outside the town square in the Civic Offices
XL Catlin, through the subsidiaries of XL Group plc, is a global insurance and reinsurance company providing property, casualty and specialty products to industrial, commercial and professional firms, insurance companies and other enterprises on a worldwide basis.
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