New Commerce Experience (NCE)

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A new program has been announced by Microsoft which means that how you subscribe to Microsoft O365 and other subscription services through Daisy is changing. Called the “New Commerce Experience” or NCE, this is a natural evolution of how you can continue to purchase Microsoft’s online suite of services via Daisy, for example:

Microsoft has launched the NCE with the aim of improving flexibility for dynamic business and providing cost savings for those consumers who are able to make longer-term commitments.

commerce app logos

Key dates announced by Microsoft:

  • NCE is now generally available
  • Introductory promotions launched
    • Monthly discount to annual price till 30 June 2022
    • Annual discount ends 31 March 2022
  • From 14 March 2022, revised pricing on a select number of SKU’s will be issued (20% estimated increase to current annual pricing)
  • From 10 March 2022 all new subscriptions must be purchased in NCE
  • Renewals on the legacy program can be transacted up until midnight (UTC) on 10th of July 2022. After this time, all renewals must be transacted via NCE.

Subject to change at Microsoft’s discretion

Subscriptions under NCE

Prices locked for the length of the subscription

Monthly rolling 12 months
How can you pay? Monthly Annual and/or monthly
Increase seats Yes Yes
Decrease seats We can only decrease the number of seats within the first 7 calendar days of the subscription or at the end of the subscription period (monthly) Only able to decrease within the first 7 calendar days after the subscription goes live. After that, there is no ability to decrease seats until renewal
Change licensing Yes, you can change the subscription type monthly (e.g. E1, E3, E5) You can increase functionality (the subscription type) e.g. E1 > E3 > E5 at any time but CANNOT decrease subscription functionality E5 > E3 > E1 until renewal
Pricing Approximately 20% more expensive than the annual pricing Standard, this will include the pricing uplifts TBC in sterling for some licences.
Advantages Flexible term length Cost-saving when compared to monthly SKU
Prices locked for length of subscription
Availability Generally available in 20221 Available now
Maximum cancellation notice 72 hours 72 hours

1Some NCE seat-based offers will not have a monthly option available at launch. Please check with your account manager to make sure it is available
2Currently available for Dynamics 365 SKUs
NCE is only available up to 2,400 seats

Not For Profit Price Increase – September 2022

Effective from the 1st of September 2022, Microsoft are increasing the price on a subset of products impacting Not For Profit customers. The products which will be impacted by this increase are as follows:

Office 365 E1

Office 365 E3

Office 365 E5

Microsoft 365 E3

Microsoft 365 Business Premium

The price increase will only affect new purchases and renewals processed from the 1st of September.

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