With customer service an ever-important differentiator, a simplified AI-driven contact centre solution can be a game-changer for your business. RingCentral RingCX could be the missing piece to your omnichannel contact...
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Welcome to the future of work The way we work has evolved, and so have the tools, platforms, and devices we rely on. As many of us have embraced hybrid...
Transform Your Business with SASE Solutions
Organisations are increasingly relying on complex supply chains to deliver services efficiently and cost-effectively. If, like many, you’re outsourcing to focus on your core strengths and boost profitability, you’re likely...
The Growing Importance of Supply Chain Resilience
Ensuring secure and reliable wireless access is a top priority across industries, however the task of providing such connectivity is fraught with challenges. From technical hurdles to stringent security requirements,...
Navigating the Pain Points of Secure Wireless Connectivity: A Guide for IT Professionals
This month, our focus is on how small, sustainable changes can make a big impact on our planet. As part of the Green Challenge, we are inviting all colleagues to...
Taking on the Green Challenge This Environmental Awareness Month!
Public cloud services like Microsoft 365 are great, but a common misconception amongst organisations is that once applications are moved from on-premise to the cloud, support, backup and maintenance are...
7 Reasons Microsoft 365 Managed Services Makes Good Business Sense
If there’s one certainty in business, it’s that change is constant. Disruptions to operations and key processes are simply not an option, driving organisations to prioritise resilience in their business...
Building Resilience into Critical Industries: Are Your Workloads Resilient by Design?
Today most businesses leverage cloud services to store and manage their data. Whether you’re using public cloud via a major hyperscaler such as Microsoft Azure, Google Cloud, or Amazon Web...
Essential Strategies for Securing Your Data with Out-of-Cloud Backups
This September, We’re Celebrating Environmental Awareness Month This September, to celebrate Environmental Awareness Month, we will embark on a journey to inspire more sustainable living and environmental stewardship among our...
Small Changes, Big Impact
We’ve all heard of the tooth fairy, who would soften the blow of losing our baby teeth by leaving us a little present under our pillows. But how does she...
Tooth Fairy Enterprises
The key to achieving success lies in your ability to deliver fast and reliable connectivity that efficiently connects your operational systems and serves your customers seamlessly. Businesses like yours are...
Supercharge Your Business Connectivity
As one of Cyber Essentials’ key technical controls, Security Update Management is a crucial domain that ensures your systems remain resilient against evolving cyber threats. Keeping your software and systems...
Maintaining Strong Defences: Security Update Management
The fair usage policy and various collateral and marketing information that Daisy releases that details “unlimited minutes” or “unlimited SMS” is now subject to our fair usage policy. Previously limits...
Fair Usage Policy 2024
In June 2024, the European Commission issued a Statement of Objections against Microsoft’s distribution of Teams, a video conferencing tool added for free to Office 365 in 2017. Teams, which...
Navigating Microsoft Teams unbundling: key actions for your business
Welcome to our cyber incident top tips resource pack, equipping you with the essential knowledge and strategies to strengthen your cyber security defences against evolving threats. With the rapid adoption...
Cyber Incident Top Tips [Resource Pack]
In this article, we will discuss the intricacies of SD-WAN and explore its relevance in the current market, focusing on key drivers of adoption and the importance of choosing leading...