With cyber crime such a major concern, firewalls are an essential first line of defence. However, as firewalls have evolved to deliver more and more, managing them has become increasingly difficult for IT departments short on time, resources, and often cyber expertise. In fact, managing firewalls on a continuous basis and keeping pace with new technologies is complex and time-consuming, with regular changes, updates, patching, and constant monitoring required to ensure service availability.
Daisy’s Managed Firewalls service will ensure all the features and capabilities are implemented within your firewalls, at the optimum point in your network and managed efficiently and effectively. This delivers optimum service levels, ensures service availability, as well as resource and cost efficiencies. Our partnerships with leading security vendors give you access to the latest next-generation firewall (NGFW) technology in conjunction with a team of security specialists who are able to design, deploy, and manage on a 24/7 pro-active basis.
WHY DAISY FOR NEXT-GENERATION FIREWALL MANAGEMENT?
Daisy has many years of experience providing, installing, supporting and managing network security technology. We are a Palo Alto Innovator and Cisco Gold Partner, and our engineers hold accreditations such as Palo Alto Networks Certified Network Security Engineer (PCNSE) and Cisco Certified Internetwork Expert (CCIE). Daisy’s Security Operations Centre (SOC) is UK-based and available on a 24/7/365 basis.
Daisy monitors and manages more than 700 firewalls for customers across the UK, from small branches to powerful data centre firewalls, protecting environments across many industries.
WHY NEXT-GENERATION FIREWALL MANAGEMENT?
Reduce risk
Expert firewall configuration, management and monitoring, with an immediate response to any issues.
Access advanced technologies
Utilise next-generation technologies such as intrusion prevention (IPS), antimalware and URL filtering provided by leading vendors such as Palo Alto and Cisco.
Protect your brand
Continuous, proactive firewall monitoring helps safeguard business critical connectivity, protecting your revenues, customer loyalty and brand reputation.
Focus on your business
By entrusting security to our experts, your overstretched technical staff can focus on your core business requirements.
Access vital expertise
Our engineers are security cleared and have the highest industry accreditations; their single-minded focus will keep your business secure.
A CHOICE OF NEXT-GENERATION FIREWALL MANAGEMENT SUPPORT LEVELS TO SUIT YOUR NEEDS
With three service options, you can choose the best fit next-generation firewall management support level for your business’ specific needs.
| Service | Essentials | Enterprise | Enterprise Plus |
| Daisy Service Model | Supported | Co-managed | Fully managed |
| Remote Technical Advice | ✓ | ✓ | N/A* |
| Remote Security Advice | Optional | Optional | N/A* |
| Operational Event Monitoring | x | ✓ | ✓ |
| Incident Resolution | x | x | ✓ |
| Change Implementation | x | x | ✓ |
| Device Patching | x | x | ✓ |
| IPS Policy Management | x | x | Optional** |
| Health Check | Optional | Optional | Optional |
*Not relevant in the fully managed Enterprise Plus service, which includes access to the security operations centre and qualified third line technical assistance via the incident management, problem management and change management processes.
**Only available for firewalls with next-generation features enabled and a management platform deployed.
Essentials
Designed for customers who want to manage their own environment yet have access to skilled technical resources for ad-hoc assistance where required.
Enterprise
Designed for customers wishing to co-manage their environment with Daisy, adding monitoring and event management.
Enterprise Plus
Designed for customers requiring a fully managed service, safe in the knowledge that their firewalls are being monitored and managed by Daisy’s experienced engineers. Includes incident and problem handling, plus change and patch implementation.
