Hybrid Cloud Management

A comprehensive managed service solution for all Hybrid Cloud requirements.

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Our Hybrid Cloud Management links multi-cloud platforms, connectivity and resilience to ensure you can control, optimise and adapt cloud consumption to meet the demands of your business.

We understand that businesses change, so we can enable your workloads to be truly portable, allowing for their movement between dedicated, community and public clouds at any time.

With a Daisy Cloud Management Service, you will:

  • benefit from a clear committed contract with resolution SLA’s
  • have peace of mind your infrastructure is being looked after by experts
  • be able to bring Daisy problems or objectives and our CDA’s will advise on impact on the cloud infrastructure
  • tap into Daisy’s technical expertise and vendor connections
  • NOT need to be experts in technology!

Enjoy a single cloud solution that can encompass everything from compute, to connectivity, to voice, to workplace services, to recovery. Our breadth of expertise across all of these areas adds clear differentiation and value above our competitors in the cloud market. Our joined-up approach across these areas means that you can achieve even greater efficiencies from your cloud environment.

Our Hybrid Cloud Management was developed following independent customer research into the main business priorities and challenges facing mid- to large organisations. It has been designed to resolve your concerns with moving to the cloud and addresses the cost and control issues you may have experienced if you already use cloud platforms. The focus is on delivering positive business outcomes that meet your needs relating to security, risk, compliance and performance.

Compare all support levels



  • For customers who have in-house resources yet require access to skilled technical resource for ad-hoc support and advice
  • Remote Technical Support & Advice



  • For customers who need access to skilled technical resource for ad-hoc assistance and regular guidance for hybrid cloud environments
  • Remote Technical Support & Advice
  • 24 x 7 Monitoring

Enterprise Plus


  • For customers who would like to outsource the management of their hybrid cloud services, transferring full responsibility for configuration and security to Daisy
  • Managed Service & Cost Optimisation
  • 24 x 7 Monitoring

Supported & Co-Managed

Remote Technical Support & Advice

We provide access to highly accredited engineers to bolster a customer’s in-house resources and capabilities.

  • Service performance issues
  • Configuration issues
  • Help with a Request for Change (RFC)
  • Integration advice for the specific environment


We provides regular engagement to review reporting, security and compliance from across the platform.

  • Monthly reporting
  • Regular review meetings
  • Secure score
  • Compliance score

Fully Managed

Tailored options available include:

  • Monitoring & Event Management
  • Patch Management
  • Anti-Virus Management
  • Backup Management
  • Troubleshooting for Azure
  • Azure Workload Power Management
  • Security Centre Reviews
  • SIEM
  • Azure Advisor Optimisation Checks
  • Remote Hypervisor Patching
  • Remote application of firmware updates
  • Remote application of storage operating system
  • Infrastructure capacity reporting
  • Audit of use of Cloud Services
  • Support and Management of Microsoft 365
  • Reactive Technical Support

How is it delivered?

  • We are a UK based business
  • We have over 50 cloud experts within our business
  • We have mature Service Management Processes aligned to ITIL v4
  • We provide proactive services with regular technical reporting and solution optimisation reviews
  • Accreditations include: 8 x Azure Solution Architect Experts MCSE certified, 24 x Azure Administrators, 12 x Identity & Access Administrators, 11 x Azure Network Engineer Associate, 8 x Linux support engineers covering RedHat, CentOS, Oracle, SUSE and 8 x Specialist Database Administrators covering Microsoft SQL, MySQL, Oracle

Why buy a Cloud Management Service?

Addressing Cloud Infrastructure management challenges requires a combination of technical expertise, robust processes, and continuous monitoring and improvement to effectively manage cloud infrastructure.

There are several compelling reasons to consider buying a Managed Service for Cloud. Here are some of the key challenges a Managed Service can address:

Ensuring controls and monitoring mechanisms are implemented to protect against data breaches, unauthorised access and security threats.
  • Our own UK based 24/7 SOC
  • SOC team hold CSIM, CSSP and CEH accreditations
  • Independent of our operational teams ensures segregation of duties
Cloud infrastructure is complex. Managing and integrating services from different vendors requires specialised skills and expertise.
  • We are proud of our heritage with a loyal customer base
  • Managing compute and cloud solutions for over 40 years
  • Microsoft Cloud Solutions, Netapp premium & Cisco Gold Certified partner statuses
Cloud infrastructure costs can quickly escalate. Monitoring and optimising resource usage is key to avoid unnecessary overspend.
  • Advanced tooling for cost optimisation recommendations independent of Microsoft
  • Regular cost optimisation reviews are a core part of our management product
  • Enhance the service with more detailed cost audits
Managed Cloud services provide the resources up or down based on your business needs, allowing you to adapt to fluctuations in demand.
  • A scalable and flexible service to compliment your scalable and flexible platform
  • Our resource pool can adapt to fluctuations in demand
  • Modular and customisable services allowing us to tailor the right service to the asset
Monitoring the health and performance of Cloud infrastructure, as well as troubleshooting issues, is challenging due to the often-distributed nature of cloud environments.
  • We monitor all resources regardless of their location using our centralised monitoring tooling
  • Regular optimisation reviews are part of the core service
  • Collaboration sessions to give recommendations and provide future planning

Why Daisy?


servers each month


servers each month


cloud devices



Analyse & Respond

security vulnerabilities each month


backup jobs per day


petabytes of data for our customers


cases per month