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Guides

With customer service an ever-important differentiator, a simplified AI-driven contact centre solution can be a game-changer for your business. RingCentral RingCX could be the missing piece to your omnichannel contact...

RingCentral Contact Centre AI Guide

We began our support of Mental Health Innovations (MHI) by first performing a Cyber Security Review (CSR). This allowed MHI to take a look at their whole network environment and...

Mental Health Innovations

Guides

A free guide introducing Daisy SD-WAN You’ve decided that your business needs SD-WAN – for the sake of your customers, colleagues and future success. Now it’s time to get your...

SD-WAN 101: A Practical Toolkit [Guide]

The Customer Design Authority (CDA) function is responsible for working with our customers to ensure that the solutions proposed and implemented within an organisation align with the overall enterprise architecture,...

Customer Design Authority Case Studies

Fortinet have released details surrounding a recently disclosed vulnerability affecting various FortiManager products. This has been given a “Critical” severity rating of 9.8/10.0 on the CVSSv3 scale, under CVE-2024-47575. To...

October 24, FortiManager Authentication Vulnerability

Guides

The Microsoft 365 backup market is projected to double in the coming years — a trend worth following, especially as Microsoft Office documents are frequent targets for cyber criminals, accounting...

8 Benefits of a Backup Service for Microsoft 365

Not all heroes wear capes. Our Customer Design Authority (CDA) team members are trusted advisors for some of our top customers, including big brands and high-street names. Their value is...

Meet Our Customer Design Authority (CDA) Team

Quiz

It’s Cyber Security Awareness Month! How well do you understand cyber security? Take this quiz to find out! This quiz assesses your cyber security knowledge, it focuses on essential security...

Cyber Security Awareness Quiz for Employees

Blog Posts

The Network and Information Systems Regulations 2018 (NIS Regulations) were introduced in the United Kingdom as part of a broader European directive aimed at strengthening the resilience of critical infrastructure....

Your Roadmap to NIS Compliance

Blog Posts

Few sectors face as many complex challenges as the finance industry. Increased regulatory scrutiny, heightened cyber security risks, and the complexities of maintaining compliance across multiple jurisdictions creates constant pressure....

Understanding DORA Requirements: Data Protection & Recovery