(the way everyone does)
(to transform your business)
ARE YOU
SURE?
Okay, it’s true: simply deploying Microsoft Teams in the standard way can greatly benefit your business.
But there’s a massive difference between deploying this versatile software, and truly unleashing it. Either way, there are powerful ways to maximise your ROI capabilities that many of your competitors might miss.
Get this right and you’ll be able to do more than just compete. You’ll be able to embed new, far-reaching ways of working that inspire your people and send productivity skywards.
You’ll also be able to harness some of Microsoft Teams’ lesser-known (but just as powerful) capabilities to make your operations even sharper and more joined-up.
Best of all? Daisy Corporate Services makes it happen for you. Easily.
It’s time to optimise Microsoft Teams for your unique needs.
THE FULL POTENTIAL OF
MICROSOFT TEAMS
• Delivered as part of Microsoft 365
• One app that combines:
Feature-rich video meetings
Audio conferencing
Instant messaging for individuals and groups
Collaboration and document sharing
Webinar capability (selected Microsoft Teams licences)
PBX integration or embedded PSTN voice calling (selected Microsoft Teams licences)
Room systems, polls and surveys, Q&A, meeting controls, attendance analytics, scheduling and recording, live streaming and more
Since many of your competitors probably won’t know either, this is where the magic happens.
Doesn’t have to be through a Microsoft call plan
With Direct2 for Microsoft Teams from Daisy Corporate Services, PSTN calling can be cheaper, just as reliable, and with the same capabilities and watertight compliance
Works even if your Microsoft Teams licence doesn’t include external voice calls
Expands Microsoft Teams into a full unified communications experience
4D Adoption and Training from Daisy Corporate Services lets you tailor your uptake strategy to win hearts as well as minds, while incentivising behaviour change. The result? Microsoft Teams makes a bigger, deeper difference from day one
FOR MICROSOFT TEAMS
Thanks to Direct Routing technology, a full unified communications experience is now within reach…
While PSTN voice calls are possible with some Microsoft Teams licences, Daisy Corporate Services has teamed with Gamma, the UK’s leading SIP provider, to offer you a tantalising alternative.
With Direct2 for Microsoft Teams, you can:
- Add external voice calling to your Microsoft Teams experience, no matter what your licence type
- Save an average of 30% on Microsoft call plans for local, national and mobile calls
- Highly competitive rates for international and premium numbers
- No need to pre-pay or register a credit card for payment
- In-built fraud protection
Daisy can leverage and deliver all the collaboration features of Microsoft Teams into your existing environment regardless of where you are on your journey to cloud, at a pace and budget that meets your needs.
Direct2 for Microsoft Teams for full contact centre
Direct2 for Microsoft Teams for compliance
Direct2 for Microsoft Teams for hybrid environments and UC migration
AND TRAINING
Rolling out a new piece of technology is just the start. To get maximum value, your people will almost certainly need to adapt the way they work.
Why does this often go wrong?
Because usually, employees are only engaged after deployment. Only then does communication and training start. Any issues are likely to emerge too late, compromising the fit between the tech, your business needs and your people’s capacity to adapt. Costs can grow needlessly and benefits take longer to realise.
4D Adoption and Training takes a different approach.
By weaving a bespoke uptake and championing strategy into our earliest design thinking, we enable cultural, communication and process changes to take place naturally, so your people are primed to take full advantage from the start.
DESIGN.
DELIVER.
DEFEND.
The required actions are then carefully sequenced to create a powerful, completely bespoke 4-stage journey
What are the key business outcomes and objectives behind your adoption of Microsoft Teams? It’s amazing how often this vital question gets overlooked.
Armed with the answers, we then take an informed look at Microsoft Teams and the wider Microsoft ecosystem, to ensure all of it is harnessed to the needs and goals you’ve outlined.
We then flesh out and prioritise use case scenarios, identifying all users, stakeholders and any compliance issues. This paves the way for our Design phase.
DESIGN.
DELIVER.
DEFEND.
The required actions are then carefully sequenced to create a powerful, completely bespoke 4-stage journey
How can we engage each user and stakeholder to maximise uptake and momentum? How, when and why will they interact with the new technology? How can we make it easier, more productive and more rewarding for them?
We take these considerations, along with your ultimate business goals, and use them to create a detailed, fully tailored adoption plan. This will consist of timely, relevant communication and an ongoing programme of training.
DESIGN.
DELIVER.
DEFEND.
The required actions are then carefully sequenced to create a powerful, completely bespoke 4-stage journey
We begin this phase with a proof of concept
and a series of pilot deliveries, to test our
strategy and get valuable user feedback.
Then full training then begins, combining the
following as appropriate:
- One-to-one onboarding for senior executives, to ensure endorsement from the top down
- In-depth training for a specially selected team of product champions, who will promote usage and support colleagues during rollout
- Adoption webinars to give users the skills and knowledge to get the most from Teams
- Bespoke, user-friendly learning materials to support them in their new ways of working
DESIGN.
DELIVER.
DEFEND.
The required actions are then carefully sequenced to create a powerful, completely bespoke 4-stage journey
With training delivered and the new platform in place, the challenge now is to keep momentum, support the new ways of working and maximise ongoing impact. To do this, we:
- Assess what went well in the adoption journey, as well as any areas we need to optimise
- Use the Microsoft 365 Admin Panel to monitor how the new technology is being used
- Make key learning materials available to your people via our online portal
Call: 0344 863 3000
Email: enquiry@daisyuk.tech