Price Updates

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RPI Price Increase

From 1st November 2018 Daisy Corporate Services is applying the 3.5% Retail Price Index (RPI) increase across customer bases who did not receive the increase previously on the 1st April 2018. The following products will be affected with the price increases applied as standard:

Fixed Network Services
Data Network Services
Maintenance Services
DDSP
Hosting Services
Mobile Network Services
WiFi
Co-Location Services
Online Services
Cloud Services

If you are unsure about how these changes might affect you or to discuss our latest, money-saving tariffs and bolt-ons, please contact either your Account Manager or the Service Delivery Managers.

Note: This RPI Increase is to only affect Daisy Corporate Services Customers, if you believe you may be a Daisy Corporate Services customer but are unsure, please contact the Support team on 0330 024 3333.

Caller Display & ISDN Calling Line Identification (CLIP) Changes effective 1st October 2018

Following changes to Ofcom’s General Conditions of Entitlement, which all communications providers must follow to operate in the UK, we are now pleased to offer Caller Display and ISDN CLIP services Free of Charge to our customers. Caller Display and CLIP allow you, as the called party, to receive the telephone number of the person calling you (unless withheld), helping you screen unwanted calls. If you already have this service, you do not need to do anything, we will automatically adjust your current pricing so that the service is free of charge from the 1st October 2018. If you do not have this service enabled and would like to receive it please contact your dedicated customer support team on the numbers below:

Small to Medium Businesses (SMB) please call 0333 320 2000 option 1 then 2 or email CustomerSupport@daisygroup.com.

Corporate Businesses (DCS) please call 0330 024 33330 or email DaisySupport@daisygroup.com.

Note: To use this feature you will need a compatible telephone handset with Caller Display capability. If you have a telephone system / PBX installed you may need to contact your PBX maintainer to ensure your system is programmed to present the calling number on your handsets. Depending on your maintenance agreement, programming changes may be deemed as chargeable.