RINGCENTRAL EX
(MESSAGE VIDEO PHONE)

The all-in-one communications solution to seamlessly connect your distributed teams
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WHAT IS RINGCENTRAL EX?

The hybrid workspace, redesigned. RingCentral EX (Message Video Phone) is a leader in the 2023 Gartner® Magic Quadrant™ for UCaaS. RingCentral EX is a fully-integrated communication platform offering a complete business phone system alongside advanced unified communication features.

Message: Organise workflows with team messaging, file sharing, and task management
Video: Make team collaboration easier and more personal with HD audio and video
Phone: Manage and route calls with network-grade reliability and built-in security

DIAMOND PARTNER STATUS AND CERTIFIED DELIVERY PARTNER ACCREDITATION

Supporting our customers to get the most out of their RingCentral solutions

As a diamond partner in the RingCentral Reach partner program, and a Certified Delivery Partner for RingCentral in the UK, and globally, we have the relationships and expertise to handle your RingCentral migration from start to finish. Daisy is 1 of only 8 Certified Delivery Partners for RingCentral in the UK. This accreditation enables us to extend our Professional Services offering for our customers, including technical design, implementation, network configuration, integrations, monitoring services, and training – helping customers with multiple locations, complex network infrastructures, or limited in-house IT resources. When it comes to helping you move your communications to the cloud, our team of engineers with technical knowledge and deep-dive expertise will work diligently to ensure customers succeed and fully leverage their RingCentral business communications solutions.
RingCentral delivery partner logo RingCentral diamond partner logo

WHAT DO I GET WITH RINGCENTRAL EX?

RingCentral EX is a fully-featured replacement for hardware-based PBXs, including innovations only possible via the cloud-first architecture, like integrations with leading SaaS providers such as Google, Salesforce, Microsoft, and others to improve business productivity. More flexible and cost-effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral EX empowers modern mobile and distributed workforces to communicate, collaborate, and connect while delivering the same experiences via any device across any location.

This is a fully featured stand-alone offering, but it can also be used to complete a Microsoft Teams environment. This also provides a choice for Mitel MiVoice Business customers wanting to adopt a public cloud UCaaS solution. In addition to providing a leading public cloud solution, with RingCentral MVP you can benefit from the full range of Daisy products. Whether you are upgrading to fibre connectivity, replacing WLR assets or searching for a mobile solution to support your hybrid working requirements, our specialists can provide a full-service wrap to suit your needs.

WHY CHOOSE RINGCENTRAL?

Easy to set up and use

Robust security and reliability

Any device, anywhere, anytime

  • Activate in minutes
  • No complicated legacy systems
  • High-quality service and 24/7 support
  • Highly scalable platform for any enterprise size or growth rate
  • Seamless remote working and support for multi-site / devices
  • A Gartner UCaaS Magic Quadrant leader
  • Redundant data centres safeguard your service
  • Highest levels of security, data confidentiality, compliance and control
  • Highest availability with 99.999% SLA, geo-redundant, fault-tolerant architecture
  • Carrier-grade uptime and reliability, ISO27001, ISO27017 and ISO27018 certified
  • Turns your employees’ desk phones, laptops, tablets and smartphones into mobile offices
  • 24/7 access anywhere with an internet connection
  • Improved productivity with innovative, market-leading tools
  • Significant cost savings through consolidation of services

Amplify your Microsoft Teams calling experience with RingCentral’s enterprise-grade voice solution

But I’m already using Teams, why do I need this? Businesses that want to optimise their investment with Microsoft 365 while using Microsoft Teams for collaboration can now do so in combination with RingCentral’s robust cloud communications solution. RingCentral for Microsoft Teams brings robust, enterprise-grade communications and collaboration capabilities to the Teams app whether you’re using Teams on the web or the Teams desktop app.

With Microsoft Office 365 integration installed, users can make RingCentral voice calls, send SMS, and initiate RingCentral video meetings in Teams. This native direct routing integration provides global calling functionality and enables users to get more done with an industry-leading cloud PBX integrated into Teams, keeping Teams at the centre of the collaboration experience.

UNIFY YOUR APPS AND GET MORE DONE

How much time do you spend switching from one application to another? Imagine simplifying your workflows, automating tasks, and transforming the customer experience. Now you can, with RingCentral’s wide array of out-of-the-box integrations. Provide the best customer experience by eliminating the friction of switching between programs to message, call, and meet. Freeing up your business to focus on the end game: revenue, agility, and customer satisfaction.

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Download the RingCentral guide for more information

RingEX + RingCX: why they’re better together

RingEX is a unified communications platform that, when combined with RingCX, offers a seamless, integrated agent view for handling calls and internal communication across the entire organisation. By leveraging cloud-based solutions to unify communication systems, businesses can boost employee productivity and enhance customer satisfaction. This integration creates a more cohesive, customer-centric organisation. Discover more about RingCX

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