What is Daisy WiFi Manage?
Daisy WiFi Manage is a full service wrap that ensures your WiFi is operational 24-7. Service elements include pro-active monitoring, configuration management, performance reporting and hardware replacement to an agreed SLA.
How does it work?
Daisy WiFi will work closely with your team to provide a seamless service on your current or new wireless platform. This includes:
- Compilation of customer service plan
- Customer on-boarding
- Secure remote connectivity to NOC
- Remote monitoring setup
- Full system documentation
- Ticketing and automatic alerting configuration
- Hardware replacement contract
What do I get?
A fully monitored solution including service desk telephone access, ticketing and experienced 1st to 3rd line support. Ongoing service provides:
- Change management for configuration of environment
- Pro-active alerting and automated ticket raising
- Expert advice on environment 24/7
- Remote troubleshooting
- Hardware replacement and software support
- Service recommendations for environment and project support
Schedule a Demo
Like what you see?
Send us your details and we will contact you to arrange a demo.
