At Daisy Corporate Services, we pride ourselves in providing our customers with cost-effective and future-ready services including Hosted Voice and SIP Trunking services. The UK telecoms industry is going through a major transformation with many fixed line voice services migrating to Hosted Voice and SIP based services following Openreach’s announcement of the Public Switched Telephone Network (PSTN) switch off in 2025.
As a result, the price of calls in all voice services (excluding calls from mobiles) are regularly increasing as the cost to run legacy network services increases. We review any pricing increases carefully before absorbing or passing these on to our customers but over the previous 12 months we have seen a number of pricing changes from both our fixed line and VOIP providers and after much consideration must now unfortunately pass this increases to our customers.
Therefore, as from the 1st September 2019 out of bundle calls to all destinations across our fixed line and VOIP (Including but not limited to Hosted Voice and SIP Trunking) will be increased as a flat rate of 5%. Please note this does not impact calls from mobiles. Should you have an inclusive call bundle your in-bundle free of charge rate will not be affected.
If you’re unsure how these changes might affect you or to discuss your account, please contact either your Account or Service Manager.