Provides access to technology strategy and service design as well as services to provide support with moving to the operational running of an IT estate. It also provides support for large projects, up to top secret classification and a range of other technology services such as:
- provision and management of IT service desk
- end user device support
- network support
- asset disposal and application maintenance
- IT infrastructure support (for example, server and storage hardware)
This agreement will run for 4 years with no options to extend and will offer contracts for up to 7 years (lot dependent).
Lot 1 – Technology Strategy and Service Design
Lot 2 – Transition and Transformation
Lot 3 – Operational Services
Lot 3a End User Services
Lot 3b Operational Management
Lot 3c Technical Management
Lot 3d Application and Data Management
Lot 4 – Major Services Transformation Programmes
Lot 5 – Service Integration and management
Lot 2 – Transition and Transformation
Lot 3 – Operational Services
Lot 3a End User Services
Lot 3b Operational Management
Lot 3c Technical Management
Lot 3d Application and Data Management
Lot 4 – Major Services Transformation Programmes
Lot 5 – Service Integration and management
Benefits include:
- offers great value to the public sector through leveraging natural competition
- reduced timescales (no further OJEU process needed)
- the OJEU value is £2 billion
- pre-defined terms and conditions (using call-off terms tailored to service needs and easy to use call-off contract)
- extended choice of services compared to earlier agreements
- caters for all of your service needs, from disaggregation (breaking down) of large contracts to single vendor outsourcing
- designed and developed using an extensive discovery process with many of our customers, suppliers and partners
- over 200 quality tested suppliers of which over 50% are SMEs
Daisy services are available on all each these lots.