Customer Charter

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At Daisy we put the customer at the heart of all we do

We achieve this by:

Providing you with solutions that are aligned to your business needs and responding quickly to changes that are required

Daisy provides bespoke solutions, enabling you to focus on getting the best results.

Providing an efficient and expert level of service

We offer 24/7, 365 days of the year customer support through UK call centres and aim to respond to all calls in 30 secs currently deliver 99%.

Keeping our promises – making a commitment to customers and delivering it

We recognise that sometimes things go wrong; however, we will react quickly to any issues and respond to all feedback.

Taking personal responsibility for providing outstanding customer service

Listening and responding to our customers is imperative, that is why we ask for live feedback.
If you have any questions about our customer charter please email daisysupport@daisygroup.com