September 2024

From 1 September 2024, Daisy Corporate Services will be applying price changes to some IT and telecom products that are outside of their minimum term. This is due to the continued increase in operating costs.

Fixed Network Services Rentals

  • PSTN – £1.50
  • ISDN2 – £1.50
  • ISDN30 – £1.50
  • ISDN DDI – £0.10

Unified Communications Services Rentals

  • Inbound Rentals – 10%

Unified Communications Services Calls

  • SIP Calls – 10%
  • Inbound Calls – 10%

The following products will be increased by the rate of Consumer Price Index (CPI) + 3.9%:

  • Fixed Network Services (including calls)
  • Data Network Services
  • Mobile Network Services (including calls)
  • Hosted Voice Services (including calls)
  • WiFi
  • Online Services
  • Cloud Services
  • DDSP
  • Hosting Services

The following services will be increased by the rate of Retail Price Index (RPI):

  • Business Continuity
  • Maintenance Services
  • Managed Services
  • Co-location Services
  • Infrastructure

These increases are based on the CPI rate of 2% and RPI rate of 2.9% as published in July 2024 by the Office for National Statistics.

If you are unsure about how these changes might affect you or would like to discuss our latest money-saving tariffs and bolt-ons, please contact either your Account Manager or your Service Delivery Manager.

Ahead of the upcoming WLR switch-off, you may also wish to consider taking advantage of our wide range of VoIP and Fibre based Broadband solutions.

What is the WLR Switch-off?

BT Openreach can no longer support the ageing network, which means that PSTN (Public Switched Telephone Network) and ISDN (Integrated Services Digital Network) will be removed from service by 31 January 2027. However, in some parts of the country, services are already being switched off with many more exchanges being added to the stop/sell programme as part of the switch-off.

Why act now?

The PSTN switch-off is happening, and it’s happening now. It is your responsibility to ensure your business is prepared before you lose service access. If we all wait, the resources within BT and other providers will fall short of the support required. For many businesses, more is at stake than just phones and internet.

The upcoming changes to the UK communications infrastructure could easily put the wider workings of your business at risk, from card machines to emergency alarms, lifts, entry systems and much more. The sooner you act, the better prepared your business will be for the migration to a fully digital network.

We are here to help, so should you have any questions regarding the increase in the charges, please do not hesitate to contact your Daisy Account Manager or Service Delivery Manager in the first instance.