Microsoft 365 Managed
The Microsoft 365 suite of services provides users with a rich set of collaboration tools and business applications that fit the needs of most organisations perfectly. However, the environment must be managed to ensure the best value and security. This is where Daisy can help.
We can provide a flexible approach for managing your Microsoft 365 environment with a choice of enterprise-class support and management packages to fulfil a range of support level and budget requirements.
Why Microsoft 365 Management?
Complexity
- The Microsoft 365 environment has more than 40 apps and services that require expertise and deep technical knowledge. This can be complicated to understand and difficult to roll-out. In addition, the updating of features and apps requires careful planning
- Microsoft 365 is constantly evolving to become a suite of linked products. As a result of this, the relationship between each product needs to be considered at all times
Security
- Optimising apps is core to the security of your end-users and devices
- Keeping users safe requires specialist security expertise combined with proactive activities to reduce security threats
- Security updates and antivirus management activities are critical but often forgotten
Maximising return on investment (ROI)
- Microsoft 365 has complex and extensive licence bundles with features often left unused. Users may need help in understanding licencing options in order to better control and optimise cost
- Expert advice on how best to use Microsoft 365 and its features will help drive adoption and gain benefit from investments
A choice of Microsoft 365 Management support levels to suit your needs
Daisy’s Microsoft 365 Management offering can help you get the most out of your Microsoft 365 investment. With three service options to choose from, you can choose the best fit Microsoft 365 support level for your business’ specific IT requirements. Whether it’s an Essentials package for those who have in-house resources but will require ad-hoc technical advice; an Enterprise package for those who need access to regular guidance with regards to monitoring and reporting; or a full Enterprise Plus package that transfers the burden of managing Microsoft 365 services to the experts and covers everything from licencing and asset reporting to configuration and antivirus management. All these options sit on top of the Microsoft licencing costs and complement the licence package you have selected.
Essentials
Supported
Response SLA
Enterprise
Monitored
Response SLA
Enterprise Plus
Managed
Incident Resolution (Fix) & Request Implementation SLA
Because of the complex nature of Microsoft 365, Enterprise Plus is split into a number of different modules from which the customer can choose on a bespoke basis. The modules have been designed to align with the Microsoft 365 licensing model for simplicity.
Why Daisy for Microsoft 365 Management?
Daisy has been a Microsoft partner for more than 20 years providing solutions for cloud, collaboration, datacentres, mobility, devices, and applications.
We are the UK’s #1 independent provider of IT, communications, and cloud with more than 20 years’ experience in providing managed services. We provide access to highly accredited engineers to bolster a customer’s in-house resources and capabilities. We can do this by leveraging our scale, best practice, and extensive specialised knowledge. Our Microsoft Solutions Partner status ensures you receive the highest levels of expertise.
ASK THE EXPERT
Maintaining security: It is also a fundamental requirement to protect the environment and ensure the security of your end-users and devices. With increased cyber attacks keeping your organisation safe and secure is crucial to reduce the possibility of any downtime or risk to brand reputation.
Maximising ROI: Microsoft 365 has complex licence bundles which users may need help in understanding which option is best for their organisation and to suit their budget requirements. Expert advice on how best to use Microsoft 365 and its features will help drive adoption and gain benefit from investments.
- Our supported package is for those who have in-house resources but will require ad-hoc technical advice
- Our co-managed package is for those who need access to regular guidance regarding monitoring and reporting
- Our fully managed package that transfers the burden of managing Microsoft 365 services to the experts and covers everything from licencing and asset reporting to configuration and antivirus management
- Ensuring you unlock the potential of your Microsoft 365 environment to maximise your investment
- Freeing up time on your internal resources, so you can focus on your core business operations
- Access to the skills, knowledge and expertise that you can be sure your business is protected should any threats arise
- Increased adoption of applications across your organisation to get the best ROI
- Ensuring your organisation is safe and secure by using the latest technology and keeping on top of updates
We can provide a flexible approach for managing your Microsoft 365 environment with a choice of enterprise-class support and management packages to fulfil a range of support level and budget requirements.
