Hybrid Cloud Management

Secure, control and optimise your hybrid cloud with our managed service solutions

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Organisations like yours are increasingly adopting hybrid cloud strategies to take advantage of the best of both public and private clouds. While hybrid cloud offers numerous benefits, it also introduces complexity. Managing a hybrid environment requires robust integration, orchestration, and monitoring tools to ensure seamless operation across different platforms.

We design, build, and manage robust and reliable IT environments across multiple locations, on your premises, in our data centres or in the public cloud. By leaving the day-to -day management of your cloud experience to us, you can focus on the positive outcomes a hybrid environment delivers. Everything you need can be provided end-to-end with our Hybrid Cloud Management services with supported, monitored and fully managed options to fit your unique requirements.

hybrid cloud management

Supported (Essentials)

  • Remote Technical Support & Advice

Monitored (Enterprise)

  • 24×7 Monitoring
  • Remote Technical Support & Advice

Fully Managed (Enterprise Plus)

  • 24×7 Monitoring
  • Fully managed
  • Cost & performance management
  • Security & endpoint options

BENEFITS OF HYBRID CLOUD MANAGEMENT

Expertise and experience: To address your cloud infrastructure management challenges and effectively manage your cloud infrastructure, we’d advise a combination of technical expertise, robust processes, as well as continuous monitoring and improvement.

Cost management and performance optimisation: With advanced tooling, you can enjoy cost optimisation recommendations that are independent of Microsoft. Regular cost optimisation reviews are a core part of our management, and you can enhance the service with more detailed cost audits. We can monitor all your resources, regardless of their location, using our centralised monitoring tooling to identify, report and (as part of our fully manged service) address performance issues.

Scalable and flexible: Your scalable and flexible platform needs a scalable and flexible service to support it. That’s why our resource pool is designed to adapt in line with your demand, ensuring you’re only paying for what you need at that time. Our modular and customisable services allow us to ensure the right services are tailored to your assets.

WHAT DOES HYBRID CLOUD MANAGEMENT DELIVER?

Unified managed services – You can benefit from unified managed services across hyperscale, shared and private cloud infrastructures underpinned by centralised tooling and processes. This allows your managed services to be as a whole and uniform, ensuring adherence to ITIL best practices for service delivery and operational excellence.

Remote technical support and advice – You’ll gain access to highly accredited engineers to bolster your in-house resources. This allows you to share the benefits of our scale, best practice and extensive specialised knowledge, including ITIL frameworks that enhance service management and incident resolution.

Monitoring – You can gain peace of mind in the knowledge that the experts in our 24/7 UK-based technical operational centre are on hand to deliver system monitoring services tailored to your precise operational, technical and business requirements, following ITIL principles for effective monitoring and reporting.

Proactive management for private, private shared and public cloud

  • Virtual infrastructure management for operating systems and application patching, end point detection and response and backup management, all aligned with ITIL processes to ensure reliability and performance.
  • Azure management covering management of the Azure tenancy, networking core, networking security, application services, serverless functions, SQL, workload power management and Azure optimisation reviews, utilising ITIL guidelines to enhance service efficiency.
  • Private cloud management covering monitoring of hypervisor and hardware, remote hypervisor patching, firmware updates and infrastructure capacity reporting, ensuring compliance with ITIL standards for continual service improvement.

A CHOICE OF SUPPORT LEVELS TO SUIT YOUR NEEDS

With three service options, you can choose the best hybrid cloud management support level for your business’ specific needs.

hybrid cloud management

Why Daisy?

Manage

>3,000
servers each month

Patched

>1,200
servers each month

Monitor

>5,000
cloud devices

Handle

>100,000
events

Analyse & Respond

>80
security vulnerabilities each month

Manage

>4,000
backup jobs per day

Store

>15
petabytes of data for our customers

Manage

>1,000
cases per month