Working in Sales at Daisy

I started out in the technology industry working within a finance and billing function. However, I quickly realised that I was well-suited to dealing more closely with customers. I’m a firm believer that people buy from people; therefore, building relationships was one of my keys to success in sales. Having a background in finance and internal operations meant that I better understood how to help customers get to their desired outcomes, which I found was another key to building strong customer relationships and maintaining healthy sales numbers!

I now pass on these experiences to the teams that I manage so they can achieve our KPIs, targets and company strategies.

I have been in sales for over 25 years and managed teams successfully for large parts of that. Throughout this time, I have worked in various sales functions and have managed people with roles ranging from specialists to pre-sales architects right through to account directors. One key thing in all of those teams that I believe has made me successful is my genuine interest in helping people achieve their goals – both professionally and personally. There is nothing more rewarding than seeing people you have coached and developed over the years move on to bigger and better things and achieve their goals in life. Of course, having a plan for myself has always been key in making sure I concentrate on the right things.

I first got a job at Alternative Networks, prior to the Daisy acquisition, in the support team in 2010 before being promoted to the Billing Resolutions Team. In that role, I would pass on Sales opportunities to the Account Managers, and then when a role came up as a Desk Based Account Manager in 2016, I applied for the job and got it after undergoing three interviews. From there, I became a Telephone Account Manager and had my own set of accounts to manage before moving to my current role as the TAM Team Leader in 2021. I consider myself to be very driven and passionate about wanting both myself, my team, and the company itself to succeed.

The opportunities for growth at DCS are amazing. I recently participated in the HPE Channel Reality Show after my name was put forward. The show, spread over four days of training and filming, involved presenting pitches to three wonderful judges. It was a fantastic experience that significantly enhanced my technical knowledge of HPE – a subject I previously knew nothing about. Creating technical pitches, something I had never done, pushed me out of my comfort zone. Competing in the show has massively built my confidence in speaking to customers and prepared me for future sales roles within DCS.

In my three years at DCS, I have gone from being on the graduate scheme to account management and now into the Sales Specialist team. I have also almost completed my second apprenticeship with DCS. There are endless opportunities for growth at DCS.