Our values
BE AMBITIOUS
Is it innovative? Is it forward-thinking – not just more of the same? Is it going to make us the best at what we do, and is it an achievement we’ll be proud of when we’ve done it? Let’s be ambitious!
DEVELOP OUR PEOPLE
Our people are the business. Life is much more interesting when we’re learning new skills or experiences. When people are learning, it brings new perspectives, new ideas, it helps people improve themselves and advance their careers. Let’s develop our people!
DELIGHT OUR CUSTOMERS
When we do anything for a customer, provide a solution or sort a problem out, and we ask them what they think, we want them to be delighted with us. That’s what we aim for, and if we achieve it, we will build long-term loyalty and they will grow with us. Let’s delight our customers!
Rewards and Benefits
Daisy Grow
Holiday Purchase Scheme
Birthday Day Off
Cycle to Work Scheme
Employee of the Month Awards
Refer a Friend
Pension Scheme
Eye Care Vouchers
The Exchange
(Online Staff Discount)
Death in Service Insurance
Career Breaks
Wedding Day Off
Private Health Care
Enhanced Family Friendly Policies
Lead Incentive Scheme
Employee Assistance ProgrammeWhat Our People Say...
"With the support of the Retentions Team and ongoing training via Daisy Grow, I have become successful in my role and consistently hit my targets."
Natalie Mullen – Customer Retentions Executive
"There is no denying it has been a difficult year for everyone, and Daisy has offered excellent support and flexibility, adapting the business to ensure we have all stayed safe whilst still maintaining a very engaging working environment. I am so glad I have been fortunate enough to start my career at Daisy."
Alex Hitchen – NOC Engineer
"I work for Daisy because there is a real opportunity for progression. I always feel supported and have a great team of people around me".
Rachel Everett – HR Business Partner
"Why I like working for Daisy. It was William Cowper who wrote, variety is the spice of life, and if I didn’t know better, I could assume he was employed by Daisy! Initially working within our Business Continuity department and now in the Avaya UC support team the focus has always been on offering the customer the best service we can, I can honestly say no day is ever the same".
Jeff Clark – UC Support Engineer
"I feel like I am part of a community whilst working at Daisy. I get to be a part of an innovative group of engineers with a lot of experience in the Telecoms industry. Although the pandemic has forced many people to work from home, including me, I still felt united with my colleagues even though I could not see them in the office. Not only do I get to have the opportunity to learn in the head office in Nelson, but I also get to experience travelling to different offices to meet other people in the organisation".
Camille Fuerte – Apprentice UC Technician
"Since joining Daisy, I have learnt so much. There is such a pleasant environment within Daisy which makes it so welcoming".
Izzy Molloy – Apprentice Marketing Assistant
How we make a difference
PEOPLE
Everything we achieve, we achieve with people, and for people. Our customers. Our colleagues. Our suppliers. Our families and neighbours. The communities where we live, work and do business. Our whole, wider, interconnected world. Find out more about the community involvement and development initiatives we support.
PLANET
Whether we’re creating dynamic, less resource-hungry systems, helping you reduce travel miles or championing greater energy efficiency, what’s good for the planet tends to be good for your business. That is why we are using the seven pillars of circularity so that we can learn and align to the practices also promoted through UN-Compact.
PARTNERSHIPS
We’re stronger when we work together. To our customers, we’re more than a supplier, we’re a trusted partner. Meanwhile, thanks to our partnerships with the world’s top technology partners, we’re able to blend solutions in ways that redefine excellence and sustainability.
Drive your own career with Daisy Grow
As a business, we know how important it is to develop and grow, so that your potential and your professional and personal goals can be realised. Together, our Learning & Development (L&D) and HR teams have created the Daisy Grow which provides academies focussing on areas including Service, Management and Leadership, Sales and Technical Services, as well as an array of career-based courses, internal programmes and an apprenticeship programme.
Courses and training sessions are open to all employees and are available at varying levels – from basic skills enhancement to full academic and professional qualifications.
Daisy Grow works with many partners to offer accredited training such as, ILM, CIPD, AAT, ACCA, CMI to name but a few. We are working with several universities around the UK to ensure we can deliver all levels of qualifications - from Level 2 all the way to Level 7 post graduate degrees.
Jane McNess, Head of HR says…"We very much believe in developing talent and are very proud of Daisy Grow, which is packed full of developing opportunities for our employees."
The apprenticeship standards are a large part of Daisy Grow and a great way of gaining world-recognised qualifications, no matter what area of the business our employees work in.
Using these standards as part of our internal development platform not only keeps the business ahead of the game, but develops highly-skilled and talented employees – which ultimately benefits our customers. We are very proud to be working with many different universities as it enables us to offer a broad and diverse array of qualifications.
Our ability to learn, harness our potential and translate that into value for our customer is at the heart of our business.
Disability Confident Employer
As a member of the Disability Confident Scheme, we endeavour to increase the understanding of disabilities and make the most of the opportunities provided by employing those with disabilities, as well as removing any barriers that might be preventing those with long-term conditions from accessing employment. We are pleased to be able to play our part in ensuring that everyone has the opportunity to fulfil their potential and realise their aspirations.
Gender Pay Gap Report
Daisy aims to be a diverse and inclusive business and we believe our success depends on our people. Capitalising on what is unique about individuals, and drawing on their different perspectives and experiences, will add value to the way we deliver service to our customers and partners.
