Further to price changes issued by our suppliers to Daisy on the 27th July 2018. Daisy will be updating our Fixed Line rate cards. Whilst calls on Fixed Telephone Exchange lines are still a regulated service, following changes issued by Ofcom in November 2017 the service is no longer charge controlled. This means our suppliers now have more flexibility on how they can charge for calls. As a result our suppliers have introduced a new pence per call set up charge which will become effective as of 1st September 2018.
Daisy endeavours to remain as competitive as possible and following a review of this change we regrettably must pass down this charge to our customers. As a result, from the 1st September 2018 every call made on a fixed exchange line regardless of carrier or tariff will incur a call connection fee of 1 pence per call. If you already are charged a call connection fee, your charge will increase by 1 pence.
If you have any queries or would like to speak with one of our specialist advisors, please call 03303 330 396 or email customerloyaltydepartment@daisygroup.com.