Enhancing Guest and Customer Experiences Through Secure Connectivity and AI Integration

This event is designed for professionals who seek to elevate their guest and customer experiences, enhance security measures, and stay ahead. Discover the latest trends, network with industry leaders, and gain actionable insights to drive your business.

In addition, take part in an exclusive tour of the state-of-the-art race control centre and podium. See how real-time data and AI ensure the precision, safety, and excitement of Formula One races, and how this can be applied to innovations revolutionising the hospitality and retail industries.

Learn from experts who draw parallels between the high-stakes world of motorsport and the dynamic demands of the business landscape. Don’t miss this opportunity to accelerate your knowledge and strategy with insights from the fast-paced world of Formula One.

Who Should Attend:

Hospitality and retail CIO and IT Director
Head of retail/innovation
Director of retail IT
Heads of customer experience
Cyber security directors

Event Highlights:

Expert insights: gain knowledge from industry leaders about the latest trends in secure connectivity and AI
Networking opportunities: connect with peers, thought leaders, and innovators in the hospitality and retail sectors
Security focus: understand the critical security considerations and how to protect your business and customers
Infrastructure transformation: explore how to build a robust network foundation to support innovative digital initiatives and deliver exceptional customer experiences with SD-WAN and SASE

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Agenda

10:00am – 10:30am	Registration and Networking Breakfast
10:30am – 11:00am	Opening Remarks
11:00am – 11:30am	Transforming Guest Experiences with Secure Connectivity Overview: Learn how robust and secure connectivity infrastructure can enhance the guest experience, increase operational efficiency, and foster customer loyalty. Explore case studies and best practices from leading hospitality and retail brands.
11:30am – 12:00am	Mastering PCI compliance and vulnerability management Overview: Explore the critical aspects of PCI compliance and vulnerability management, including the importance of perimeter and PCI scanning, as well as effective strategies for managing and mitigating risks associated with cyber threats.
12:00pm – 1:30pm	Lunch Break (includes tour)
1:30pm – 2:15pm	Panel discussion: The future of AI Panellists: Andy Bevan (DCS) Fortinet TD Synnex HPE
2:15pm – 2:45pm	Enhancing Security Measures in a Digital World Overview: Understand the impact of generative AI across the retail and hospitality industry and strategies for securing it. This session offers a strategic-level overview of the current AI landscape and its implications for security and how to protect your business in the evolving digital environment.
2:45pm – 3:15pm	IOT, AI and the future Overview: Gain insights into IoT technologies available today driving enhanced operational efficiency and improved customer engagement and also take a look at what future benefits upcoming technologies may bring. The session will cover real-time data processing, the use of AI in predictive data modelling, and innovative use cases to demonstrate the transformative potential of IoT and AI in driving the future of retail and hospitality.
3:15pm – 3:30pm	Closing Remarks and Q&A