In this second video of the series, our special guest is Shameem Smillie, Director of Global Contact Centre Solutions at Mitel. In this customer experience (CX) one-to-one video, Lee Hunwick, Head of Unified Communications at Daisy Corporate Services, discusses hybrid working, returning to the office, employee experience, customer experience and contact centres.
In this second video of the series, our special guest is Shameem Smillie, Director of Global Contact Centre Solutions at Mitel. In this customer experience (CX) one-to-one video, Lee Hunwick, Head of Unified Communications at Daisy Corporate Services, discusses hybrid working, returning to the office, employee experience, customer experience and contact centres.