COVID-19 and business continuity: Are you prepared for what will happen next?

COVID-19 has created significant challenges for businesses this year, especially those working to ensure organisational and IT resilience.

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Although it was a highly probable

(grey rhino) A ‘grey rhino’ is a highly probable, high impact yet neglected threat: kin to both the elephant in the room and the improbable and unforeseeable black swan. Grey rhinos are not random surprises, but occur after a series of warnings and visible evidence.

event, many businesses found that their business continuity plans were not sufficient to cover the magnitude of the disruption, and a higher proportion of the continuity response was reactive, as opposed to a more common-place disruption where disaster recovery services are ready and waiting. The Business Continuity Institute’s (BCI) Coronavirus Pandemic Response Report found that although 40% of resilience professionals surveyed had a pandemic plan for their organisation, it did not guarantee success in the response.

Are you ready for the next chapter in your resilience journey?

The BCI report found that just 24.8% of organisations plan to go back to their previous business model, post-pandemic. This necessitates a re-evaluation of pre-existing business continuity plans, starting from scratch, with fundamental changes affecting the organisation at every level.

How can Business Continuity as a Service help during a live incident?

Daisy has a Business Continuity as a Service (BCaaS) solution that will give you improved readiness and help you to respond and recover effectively. Crucially, in the context of events with the magnitude and challenges of the current coronavirus, it will provide you with the tools, procedures and confidence to manage an incident successfully. It will also deliver your all-important plans and contact information to relevant staff via the mobile app that is included as part of the service.

How can BCaaS help with planning?

Everyone will soon be faced with addressing the lessons learned from the coronavirus, embracing the changes it has brought to the way that we work and adapting business continuity plans to suit the new “normal”. Daisy’s BCaaS solution can flex with the demands of your business, regularly reviewing what is important, and closing gaps that could affect your recovery effort. The design and implementation result in an appropriate programme that reflects your current organisation and adapt as you grow.

An award-winning solution!

BCaaS uniquely combines two industry award-winning elements to deliver an easy-to-use, economical solution:


1. Our business continuity management planning tool (Shadow-Planner) which our consultants use to create and manage your programme, giving appropriate levels of access to your staff via a mobile app, so they have all the information they need to hand, exactly when they need it.

2. Our industry-leading consultancy team, who design and manage your programme through project management, analysis, design, implementation, validation and embedding. With more than 100 years of experience and multiple awards between them, our consultants are truly valuable resources for delivering your business continuity programme and providing expertise and advice.
With BCaaS, you have the peace of mind that if a

black swan A ‘black swan’ is an unpredictable event that is beyond what is normally expected of a situation and has potentially severe consequences. Black swan events are characterized by their extreme rarity, their severe impact, and the widespread insistence they were obvious in hindsight.

event occurs, you’ll be ready.

Talk to one of our specialists. Call us on
0330 024 3333